FaceBook Hacks & Tutorials

Frequently Asked Questions for New Pages (FAQ)

What features do I still have access to in new Pages?

 

  • You will still have access to the following features: News Feed, Instagram account linking, advertising, monetization, followers, insights, tools (such as Inbox, Stories, Groups, events), blue badge, and Page management by multiple people. 
  • Features that are not on your new Page, but can be accessed from other platforms: Cross-posting, scheduling and pinning posts.
  • The following feature is not available from your new Page yet: Tagging your new Page by new and classic Pages and profiles.

Who can manage my business presence with new Pages?

  • You can give full control to people you trust to manage your new Page. This is similar to sharing admin access on classic Pages.
  • You can also give partial access to people to manage your new Page with tools such as Ads Manager, Facebook Business Suite and Creator Studio. This is similar to assigning Page roles on classic Pages, such as editor, moderator, advertiser and analyst.

How can I open my new Page?

  • To open your new Page on desktop: From your home page, click on your profile picture in the top right. Select Switch Profile and select the new Page.
  • To open your new Page on mobile: From the Facebook app,tap on your profile picture in the bottom right. Tap on the new Page.
  • To switch back to your personal profile on desktop: From your new Page's News Feed, click , select Switch Profile and select your personal profile.
  • To switch back to your personal profile on mobile: From your new Page's News Feed, tap , tap ... and select your personal profile .
  • Note: You will not be able to access your classic Pages from new Pages. Switch back to your profile to see your classic Pages.

What will happen to posts I made on my classic Page?

  • All of your previous posts will be preserved on your Page, and insights will still be available for them.

Is there any content that won't migrate with my Page?

  • Some of your Stories may not migrate.
  • Information on your classic Page, such as contact info, may not transition. Your bio may need to be shortened. You can edit this information by going into your About section and editing the relevant fields.
  • Your messages, ads and other features from classic Pages will migrate, but may be in different places.

How will people find my new Page?

  • Similar to classic Pages, if someone searches the name of your new Page in the search bar, they will be able to find you. Your new Page may also appear in the Pages to Follow section.

What is a News Feed? How can I set up my News Feed?

  • Your new Page comes with a News Feed that is separate from your personal profile’s News Feed and is dedicated to your Page presence. Anyone with full control of the new Page can access and view this News Feed. Full control lets you follow public figures, brands, partners and other Pages to curate the content that appears in the News Feed.

What happens to Page likes when I transition to the new Pages experience?

  • If someone likes and follows your classic Page, they will continue to be a follower for the new Page and added to your total follower count.
  • If someone likes your classic Page, but does not follow it, they will not transfer to your new Page as a follower.
  • Page likes will not be supported on your new Page, and Page like count will no longer be accessible. 

When I had a classic Page, I followed other Pages. What happens to those connections on my new Page?

  • These connections will migrate to your new Page and you can see their updates in your News Feed.

Can others see the classic and new Pages that my new Page follows?

  • The classic and new Pages your new Page follows are public by default.
  • You can change this in your new Page’s Settings.
 
 
 

About Likes and Follows for New Pages Experience

What is the difference between followers and likes for classic Pages?

  • The number of followers indicates the number of people who may see your Page’s updates and posts in their News Feed. When people liked your classic Page, they also automatically “followed” you, which allowed them to see your posts in News Feed. People who liked the Page could also choose to unfollow the Page and not see its posts in their News Feed. They still demonstrate their support.
  • For a stronger indicator of the number of people who would like to see your Page's posts in their feed, using followers is a better signal.

What happens to Page likes when I transition to the new Pages experience?

  • If someone likes and follows your classic Page, they will continue to be a follower for the new Page and added to your total follower count.
  • If someone likes your classic Page, but does not follow it, they will not transfer to your new Page as a follower.
  • If someone follows your classic Page, but does not choose to like it, they will still transfer to your new Page as a follower.
  • Page likes will not be supported on your new Page, and Page like count will no longer be accessible.

What happens if I switch my new Page back to a classic Page?

  • If you switch back to a classic Page from a new Page, your followers will remain the same.
  • If you switch back to a classic Page from a new Page, you will still have all the likes from your classic Page, unless they unfollowed your new Page. Anyone that followed your new Page will be added to follows for your classic Page.
 

Share your comment publicly